The AI Revolution in Auto Damage Estimation

by admin on March 7, 2023 with No Comments

Artificial Intelligence (AI) is quickly becoming an everyday part of our lives. The beginnings of modern AI can be traced to classical philosophers’ attempts to describe human thinking as a symbolic system. It wasn’t until 1956 at a conference at Dartmouth College in Hanover, New Hampshire where the official term “artificial intelligence” was coined.

Two companies have come together to harness the power of AI in the automotive collision repair industry. Tractable, the artificial intelligence company for accident & disaster recovery has partnered with Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair Industries. Here’s an excerpt from Tractable’s website explaining their partnership and technology:

Tractable’s AI acts as a human appraiser, using proprietary computer vision to examine photos of vehicle damage and return a list of part-level repair operations seconds after photos are submitted. When combined with Mitchell’s collision repair data, the result is a repair estimate – produced in seconds from anyone’s smartphone – which a repairer can start to work from and upon which claims can be settled.

3 minutes to complete an appraisal based on FNOL photos.
Increases chance of straight through processing by up to 10%.
Automatically review every estimate for validation of recommended repairs.
10x faster insurance cycle times.
Verify customers’ assessments and images with greater accuracy.
Reduce manual tasks so your team can concentrate on higher value work.

Debbie Day, EVP GM Auto Physical Damage for Mitchell International

Using this new technology, the speed, accuracy, and insight of applied AI can drastically improve the overall process of determining auto damage losses and estimates. The AI draws from hundreds of millions of data sets, helping you assess auto damage and make accurate estimates at First Notice of Loss (FNOL).

This new technology may take a while to be incorporated into auto body shops across the nation, but it certainly has the potential to be a game changing tool to process claim faster, with more accuracy, and less work from the customer and estimator.

For over 50 years, the team at Dabler Auto Body has been providing high quality collision repair in the Salem, Oregon area. All of our repairs are covered by our Unlimited Lifetime Warranty, ensuring that our repairs will be error-free, giving you that peace of mind you deserve. Give us a call today at 503.585.8066 or click here to start your FREE estimate with FREE rental car assistance!

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The AI Revolution in Auto Damage Estimation

Artificial Intelligence (AI) is quickly becoming an everyday part of our lives. The beginnings of modern AI can be traced to classical philosophers’ attempts to describe human thinking as a symbolic system. It wasn’t until 1956 at a conference at Dartmouth College in Hanover, New Hampshire where the official term “artificial intelligence” was coined. Two companies have come together to harness the power of AI in the automotive collision repair industry. Tractable, the artificial intelligence company for accident & disaster recovery has partnered with Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair Industries. Here’s an excerpt from Tractable’s website explaining their partnership and technology: Tractable’s AI acts as a human appraiser, using proprietary computer vision to examine photos of vehicle damage and return a list of part-level repair operations seconds after photos are submitted. When combined with Mitchell’s collision repair data, the result is a repair estimate – produced in seconds from anyone’s smartphone – which a repairer can start to work from and upon which claims can be settled. 3 minutes to complete an appraisal based on FNOL photos. Increases chance of straight through processing by up to 10%. Automatically review every estimate for validation of recommended repairs. 10x faster insurance cycle times. Verify customers’ assessments and images with greater accuracy. Reduce manual tasks so your team can concentrate on higher value work. Debbie Day, EVP GM Auto Physical Damage for Mitchell International Using this new technology, the speed, accuracy, and insight of applied AI can drastically improve the overall process of determining auto damage losses and estimates. The AI draws from hundreds of millions of data sets, helping you assess auto damage and make accurate estimates at First Notice of Loss (FNOL). This new technology may take a while to be incorporated into auto body shops across the nation, but it certainly has the potential to be a game changing tool to process claim faster, with more accuracy, and less work from the customer and estimator. For over 50 years, the team at Dabler Auto Body has been providing high quality collision repair in the Salem, Oregon area. All of our repairs are covered by our Unlimited Lifetime Warranty, ensuring that our repairs will be error-free, giving you that peace of mind you deserve. Give us a call today at 503.585.8066 or click here to start your FREE estimate with FREE rental car assistance!
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Dabler Auto Body – Now An Approved Oregon AAA Auto Repair Facility

We are excited to announce that Dabler Auto Body is now an approved auto repair facility for AAA, also known as the American Automobile Association. AAA has long been known for their support and lobbying for driver and automotive rights in the United States, while also providing owners and drivers with valuable services and support. Here’s a quote from the AAA Website explaining their mission: AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 60 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services.Today’s AAA is a national federation comprised of 30 clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA. AAA is well known for thier emergency roadside assistance. Everything from towing your broken-down vehicle, unlocking it, changing a flat tire, or changing a dead battery. AAA provides this assistance through local private towing companies contracted by the AAA club. All plans get towing, battery service, tire change, out of fuel service, lockout, and even stuck vehicle service. Being an approved auto repair facility means that Dabler Auto Body is now recommended and backed by AAA’s superior history and reputation. We are trusted by the most well known automotive association to provide you with the best repairs and service available. Approved Auto Repair Partner For over 50 years, the team at Dabler Auto Body has been providing high quality collision repair in the Salem, Oregon area. All of our repairs are covered by our Unlimited Lifetime Warranty, ensuring that our repairs will be error-free, giving you that peace of mind you deserve. Give us a call today at 503.585.8066 or click here to start your FREE estimate with FREE rental car assistance!
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Dabler Auto Body Ranks 5 Best/Worst Auto Insurance Providers

With so many auto insurance options out there, it can be a pain to make a choice. Who can give the you best coverage? How can I find the best price on car insurance? What will getting service be like? Which car insurance plan is best? The number of questions and concerns you might have could be endless. As one of the top auto body and collision shops in the Salem and Portland, Oregon area, we would be happy to give our five suggestions for what auto insurance companies we see outperforming the others. We can also suggest 5 auto insurance companies that you should avoid. So lets dig right in! Dabler Auto Body’s Top 5 Auto Insurance Providers #5 – USAA At the top of just about every ranking for customer service and financial stability is USAA Insurance. Possessing highly competitive rates and coverage that is superb, USAA consistently provides insurance coverage that is highly rated. But there might be one problem, the company only services members of the military, their families, and veterans. If you fit in that category, you would be well served by working with USAA for your insurance needs. This one of the reasons USAA doesn’t rank higher on our list. #4 – California Casualty California Casualty Insurance was founded in 1914 and has been selling insurance policies for over 100 years. The company’s mission is to protect people that serve the community, which is why California Casualty Insurance only sells insurance coverage to educators, higher education employees, firefighters, law enforcement officers and nurses. This California Casualty Insurance review may help you decide whether this company is right for you. The company has a B+ rating from AM Best, indicating ‘Good’ financial strength. Additionally, the National Association of Insurance Commissioners (NAIC) does not report any consumer complaints for the company in 2020. #3 – Progressive A giant in the insurance world with over 18 million customers, Progressive manages to attract and retain so many satisfied customers with continued commitment to saving its customers money on their car insurance rates. Progressive was the first auto insurer to offer safe-driving discounts, which makes the company a great option for people with a good driving record. Even today, customers who switch to Progressive save an average of $699 per year. #2 – Nationwide Nationwide has introduced a new package called Work From Home Insurance, which combines auto coverage with identity theft and home or renters policies. This package is designed for drivers who use their cars less due to the recent shift toward more remote work. Although it’s probably best known for car insurance, Nationwide offers many types of insurance and financial products. If you prefer to bundle insurance products with a financially strong company, Nationwide might be a good fit. Nationwide’s average number of discounts and low number of complaints make it a solid choice for many consumers. Dabler Auto Body’s Top Ranked Auto Insurance Provider – Farmers Insurance Farmers is one of the oldest auto insurance companies in the U.S., having opened in 1928. The Farmers Insurance Group of Companies now serves more than 50 million individual policies across all 50 states. Farmers Insurance reviews from consumers tend to focus on quick response times, good customer support and fast claims payouts. Farmers is a good insurance company overall, and one of the best auto insurance providers in particular. In addition to auto insurance policies, Farmers offers home and life insurance policies, as well as coverage options for pets, businesses, motorcycles, and recreational vehicles. Umbrella insurance policies and identity protection services are also available. Dabler Auto Body’s 5 Worst Auto Insurance Providers #5 – Travelers Travelers reviews from consumers tend to focus on quick response times and good communication, but there are some complaints about unexpected claims denials. Furthermore, Travelers doesn’t have favorable reviews for auto or homeowners insurance. If you value a smooth claims process and great customer service, other insurance companies would be better-suited for your needs. #4 – Kemper Kemper is an average insurance company overall, earning a rating of 2.2/5 from WalletHub editors. Kemper offers a variety of coverage options as well as nationwide service, though their premiums tend to be more expensive than similar competitors. Customer service appears to be an issue, too. With higher than average premiums, and sub par customer service, Kemper may be a company to avoid when it comes to auto insurance coverage. #3 – AllState Allstate auto insurance cost is about average but the service is way below average. The claims department doesn’t answer the auto accident report phone calls. The auto damage adjuster doesn’t show up after a week of delay. This is the highest auto insurance cost company but the lowest quality of service. As the saying goes, you get what you pay for. #2 – State Farm As the largest auto insurer in the country, you can file claims online at the company’s website, and if you’re an insurance newbie, you may find the Simple Insights blog a useful source of information. It’s worth noting that State Farm receives average customer service rankings from J.D. Power, and although it features all the basic types of discounts and endorsements, it is otherwise not especially outstanding in any other aspects of customer experience. For that reason, this is why it ranks in our worst insurance provider list. Dabler Auto Body’s Worst Ranked Auto Insurance Provider – Geico What Martin the Gecko at Geico won’t tell you is that they have some cheap auto insurance, and when we say “cheap” we don’t mean the good type of “cheap”. We seem to think that Geico spends most of their money on advertising, and not on their customer’s claims. From very slow approvals and payouts, to no service at all, from our experience we would suggest that you avoid Geico as your auto insurance company. Customers have complained repeatedly about there poor customer service. For over 50 years, the team at Dabler Auto Body has been providing high quality collision repair in […]
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Strange AAA Study: Less Traffic, More Accidents. Driving During the Pandemic

A recent study by the AAA, or American Automobile Association, investigated how much American driving habits changed during the 2020 coronavirus pandemic. As pandemic restrictions took place in early 2020, stay-at-home orders and the closing of non-essential business forced drivers to stay at home off the roads. The average number of trips for all transportation dropped 40% in April of 2020. The AAA’s 2020 New American Driving Survey also found that daily personal car drips dropped a whopping 45%. The second half of 2020 saw slight increases in all transportation numbers, but they still remained lower than the 2019 numbers. “This data demonstrates what a profound impact the COVID-19 pandemic had on our commute habits and patterns in the United States.”Adrienne Woodland, AAA spokesperson. Not only did personal trips see a dramatic reduction, but the use of transit, taxi, and ride share services greatly decreased in April 2020. Percentages show that 5.5% of people reported using these services pre-pandemic, but after only 1.7% reported use. AAA: More Accidents from Driving Less Although the study found that less people were on the roads and driving, astonishingly the rate of traffic deaths spiked during the 2020 pandemic. “It’s counter intuitive to see the rate of traffic deaths spike when so many of us were driving less often. As the U.S. climbs out of the COVID-19 pandemic, highway safety officials will need to double down on curbing speeding, substance-impaired driving, and failure to buckle up.”Jake Nelson, AAA’s director of traffic safety advocacy Even though overall commercial and personal automotive traffic was down in 2020, the number of traffic accidents and deaths spiked during the pandemic. AAA: Strange Results and Key Findings The conclusions from the investigation were so strange that the AAA even had to place a footnote on their study, as the findings were so outside their normal methodology and expected results: It is noteworthy that the results included in this report should not be compared with those reported in the previous publications, as the survey methodologies in previous years were significantly different from those reported herein. Additionally, the global pandemic starting in early 2020 clearly had a major impact on driving patterns, thus the study period from July 2019 through June 2020 is fundamentally unlike the same period in any prior year with respect to travel. The following summarizes analysis results from data collected between July 1, 2019and June 30, 2020: About 9-in-10 U.S. residents ages 16 or older drove at least occasionally and made an average of 2.5 driving trips daily during 2019–2020.They spent approximately 59 minutes a day driving and drove, on average, nearly 30 miles daily.Driving patterns varied by socio-demographic factors:Middle-aged drivers made more trips, spent more time driving, and drove more miles than teens or older drivers.Men drove more often, more time, and more miles than women.The average daily number of trips, minutes, and miles were higher for married people than for the widowed.Drivers who lived in non-metropolitan areas made more trips, spent more time driving, and drove more miles than those who lived in metropolitan areas.The number of drivers ages 16 or older in the United States was estimated at 246.3 million between 2019 and 2020, using data from the U.S. Census Bureau.It was estimated that they made nearly 225 billion trips, spent about 89 billion hours driving, and drove almost 3 trillion miles. For over 50 years, the team at Dabler Auto Body has been providing high quality collision repair in the Salem, Oregon area. All of our repairs are covered by our Unlimited Lifetime Warranty, ensuring that our repairs will be error-free, giving you that peace of mind you deserve. Give us a call today at 503.585.8066 or click here to start your FREE estimate!
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Top 5 Proven Auto Insurance Companies in Oregon

No matter where or what you drive, investing in auto insurance is a necessity for all legal drivers. There’s a lot that goes into choosing the best auto insurance for your individual situation. Factors such as injury liability, property damage, accident forgiveness and roadside assistance play a role in quotes and rates. So can having teen drivers on your insurance policy. You could go to each insurance providers website and dig through the weeds looking for the best options for your needs, but we have taken the time to create a list of the top 5 auto insurance companies in Oregon, narrowing down the list for you. But before we look at each individual auto insurance company, let’s look at the things you should know before you sign up with any insurance company. The 4 Things You Should Think About Before Signing Up 1. In order to legally drive, what kind of coverage does Oregon require you to have? The minimum insurance a driver must have in Oregon is: Bodily injury and property damage liability$25,000 per person;$50,000 per crash for bodily injury to others; and$20,000 per crash for damage to others’ property.Personal injury protection$15,000 per person.Uninsured motorist$25,000 per person; and$50,000 per crash for bodily injury. 2. What options are you looking for in your auto insurance? Insurers provide many different policies, one of your first steps should be to determine your individual risks and how a policy can compensate for those risks. 3. Take the time to shop around, and don’t just go with the cheapest option. Sometimes even the cheapest company and policy may not offer the best rates for someone with your specific needs. Do a complete investigation and comparison based on your situation. 4. What payment plan structure will work best for you? Some companies offer a variety of ways to pay (such as annually versus monthly, or with transfer of electronic funds), so you can figure out which one works best for you and then request it. The Top Auto Insurance Companies in Oregon Now lets take a look at the top 5 auto insurance companies in Oregon, and what sort of options make them a good choice. 5. Allstate Allstate has an average reputation for customer service, scoring 3 out of 5 with J.D. Power. In addition, AM Best gives it an “A+” rating for financial security. Allstate’s includes fairly standard discounts — like an anti-theft device and good student discount — plus options for new drivers and those with safe driving habits. Allstate has other standout extras including new car replacement insurance. Since your car depreciates continually, an accident that totals your newish car could leave you owing money on a loan even after your insurance payout. With this coverage however, Allstate ensures you can actually replace your car with a new one. 4. American Family Offering some significant benefits, such as a broad range of discount opportunities that can bring your premiums down below the average, American Family Insurance comes next. Although it earned an “A” ranking from AM Best, indicating financial stability, this was marginally lower than the others on their list. On the other hand, it scores quite well with consumer rating organizations such as J.D. Power, which gave it a 4/5 rating, landing it just under USAA. American Family is a growing company (it recently purchased highly-ranked Ameriprise Auto and Home Insurance), which is good because it’s currently only available in less than half the U.S., including Oregon. 3. Progressive A giant in the insurance world with over 18 million customers, Progressive manages to attract and retain so many satisfied customers with continued commitment to saving its customers money on their car insurance rates. Progressive was the first auto insurer to offer safe-driving discounts, which makes the company a great option for people with a good driving record. Even today, customers who switch to Progressive save an average of $699 per year. 2. State Farm As the largest auto insurer in the country, you can file claims online at the company’s website, and if you’re an insurance newbie, you may find the Simple Insights blog a useful source of information. Financially, State Farm earned the highest rating possible, A++, from AM Best. What this means is that the company is financially sound enough that it will be able to meet all claims no matter how bad the economy gets or what other circumstances come into play. It’s worth noting that State Farm receives average customer service rankings from J.D. Power, and although it features all the basic types of discounts and endorsements, it is otherwise not especially outstanding in any other aspects of customer experience. 1. USAA At the top of just about every ranking for customer service and financial stability is USAA Insurance. Possessing highly competitive rates and coverage that is superb, USAA consistently provides insurance coverage that is highly rated. But there might be one problem, the company only services members of the military, their families, and veterans. If you fit in that category, you would be well served by working with USAA for your insurance needs. For over 50 years, the team at Dabler Auto Body has been providing high quality collision repair in the Salem, Oregon area. All of our repairs are covered by our Unlimited Lifetime Warranty, ensuring that our repairs will be error-free, giving you that peace of mind you deserve. Give us a call today at 503.585.8066 or click here to start your FREE estimate with FREE rental car assistance!
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10th Annual Farmers Insurance & Service Master Charity Golf Classic

Once again, Dabler Auto Body has a strong presence in the community by participating in the Farmers Insurance & Service Master Charity Golf Tournament. Dabler’s team of golfers won the tournament for the second year in a row! But more importantly, for the second year in a row, all prize money was donated back to the participating charities. The tourney took place on Friday, June 15th at the McNary Golf Club. During this year’s tournament, over $25,000 was raised for the The Liberty House and The Alzheimers Network. The Liberty House Liberty House is a child abuse assessment center serving Marion and Polk Counties. Liberty House offers a safe, comfortable, child-friendly environment for children and their families who are facing concerns of abuse or neglect. The Alzheimer’s Network You’ll never walk alone, The Alzheimer’s Network is a non-profit organization that provides compassionate support to individuals, their families and caregivers impacted by Alzheimer’s disease and other dementias. We provide services and education programs that families need through a local community presence. Here’s a look at the other sponsors at the event: Cherry City Interiors & Design Mr. Dea DJ Service Eola Hills Winery Mid Valley General Agency New York Life and NYLife Securities, LLC. Ryan’s Custom Signs LoanStar Home Lending POWER FLEET & COMMERCIAL SALES ImperialPFS Mid Valley General Agency LLC Eola Hills Wine Cellars Columbia Pacific Finance Quick Lane Tire and Auto Center Glass America Safelite Auto Glass South Pacific Powersports Sunbelt Rentals Thrivent Financial Gerber Collision Davidson’s Masonry Inc. Willamette Valley Bank NW Preferred Federal Credit Union Thanks to everyone who participated and volunteered their time, looking forward to next year!
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9th Annual Farmers Insurance / ServiceMaster Golf Classic

Once again this year, Dabler Auto Body was a sponsor, and winner of the annual Farmers Insurance and ServiceMaster of Salem Charity Golf Classic. Each year a golf tournament is held at the McNary Golf Club in Keizer to help raise money for the following sponsors: The Liberty House http://libertyhousecenter.org/ Liberty House is a child abuse assessment center serving Marion and Polk Counties. Liberty House offers a safe, comfortable, child-friendly environment for children and their families who are facing concerns of abuse or neglect. Experienced staff members help children and teens, and can provide support so children and their family members can get the help they need with fewer appointments and more coordination. Liberty House has launched, “Change hurt into HOPE,” a sustaining giving campaign. Monthly gifts of $25.00 or more will help provide critical services for children referred for concerns of abuse or neglect. We invite you to become part of this special group of sustaining donors today! Willamette Humane Society https://whs4pets.org/ Willamette Humane Society (WHS) was founded in 1965 by local civic leaders and serves Marion and Polk counties. Dedicated to providing compassionate services to pets and people, WHS exists to: Assist pets and people in transition Complete families through adoption Reduce pet overpopulation Teach responsible pet care Alleviate pet suffering Willamette Humane Society is a 501(c)(3) non-profit charitable organization that relies on donor support and service fees in addition to the Willamette Humane Society Thrift Store,and Davenport’s Den pet supply/gift store located inside the shelter.
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8th Annual Farmers Insurance / ServiceMaster Charity Golf Classic

On Friday June 24, Dabler Auto Body not only sponsored a hole for the 8th Annual Farmers Insurance / ServiceMaster Charity Golf Classic, but the company also entered a team into the tourney. The charity event was held at McNary Golf Club located in the McNary Estates in Keizer. The company’s presence was not only made by the runner-up competitive golf team, but also a kiosk at the event. The kiosk featured food and drinks, and of course a friendly game of cornhole. The tourney’s aim was to raise money for it’s two main charities: The Liberty House and the Willamette Humane Society. The Liberty House http://libertyhousecenter.org/ Liberty House is a child abuse assessment center serving Marion and Polk Counties. Liberty House offers a safe, comfortable, child-friendly environment for children and their families who are facing concerns of abuse or neglect. Experienced staff members help children and teens, and can provide support so children and their family members can get the help they need with fewer appointments and more coordination. Liberty House has launched, “Change hurt into HOPE,” a sustaining giving campaign. Monthly gifts of $25.00 or more will help provide critical services for children referred for concerns of abuse or neglect. We invite you to become part of this special group of sustaining donors today! Willamette Humane Society http://whs4pets.org/ Willamette Humane Society (WHS) was founded in 1965 by local civic leaders and serves Marion and Polk counties. Dedicated to providing compassionate services to pets and people, WHS exists to: Assist pets and people in transition Complete families through adoption Reduce pet overpopulation Teach responsible pet care Alleviate pet suffering Willamette Humane Society is a 501(c)(3) non-profit charitable organization that relies on donor support and service fees in addition to the Willamette Humane Society Thrift Store,and Davenport’s Den pet supply/gift store located inside the shelter.
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