The AI Revolution in Auto Damage Estimation

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Artificial Intelligence (AI) is quickly becoming an everyday part of our lives. The beginnings of modern AI can be traced to classical philosophers’ attempts to describe human thinking as a symbolic system. It wasn’t until 1956 at a conference at Dartmouth College in Hanover, New Hampshire where the official term “artificial intelligence” was coined.

Two companies have come together to harness the power of AI in the automotive collision repair industry. Tractable, the artificial intelligence company for accident & disaster recovery has partnered with Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair Industries. Here’s an excerpt from Tractable’s website explaining their partnership and technology:

Tractable’s AI acts as a human appraiser, using proprietary computer vision to examine photos of vehicle damage and return a list of part-level repair operations seconds after photos are submitted. When combined with Mitchell’s collision repair data, the result is a repair estimate – produced in seconds from anyone’s smartphone – which a repairer can start to work from and upon which claims can be settled.

  • 3 minutes to complete an appraisal based on FNOL photos.
  • Increases chance of straight through processing by up to 10%.
  • Automatically review every estimate for validation of recommended repairs.
  • 10x faster insurance cycle times.
  • Verify customers’ assessments and images with greater accuracy.
  • Reduce manual tasks so your team can concentrate on higher value work.
Debbie Day, EVP GM Auto Physical Damage for Mitchell International

Using this new technology, the speed, accuracy, and insight of applied AI can drastically improve the overall process of determining auto damage losses and estimates. The AI draws from hundreds of millions of data sets, helping you assess auto damage and make accurate estimates at First Notice of Loss (FNOL).

This new technology may take a while to be incorporated into auto body shops across the nation, but it certainly has the potential to be a game changing tool to process claim faster, with more accuracy, and less work from the customer and estimator.

For over 50 years, the team at Dabler Auto Body has been providing high quality collision repair in the Salem, Oregon area. All of our repairs are covered by our Unlimited Lifetime Warranty, ensuring that our repairs will be error-free, giving you that peace of mind you deserve.  Give us a call today at 503.585.8066 or click here to start your FREE estimate with FREE rental car assistance!