How to Choose an Auto Body Shop

with 124 Comments

Choosing the right body shop when your vehicle has been involved in a collision is like trying to choose the right doctor for your sick child- you only want the very best! Also, because time is of the essence when you are trying to get your car back to drivable condition, it can be tempting to just pick a body shop at random from search engine results in your area. But how do you know you are choosing the body shop that is going to offer you the best service and results, for an affordable price? Some things to consider when shopping around for collision repair services include:

  • Word-of-Mouth- Does your brother-in-law swear by a particular body shop? Does your hairdresser vow never to do business with a certain auto repair place again? When you’ve been in a collision, it pays to hear what others have to say about their past body shop experiences. Ask anyone whose opinion you trust- friends, neighbors, family, etc.- to see what they recommend. Sites like Yelp are also useful for reading customer reviews for businesses. You can see what kind of rating body shops near you have and go with the most reputable one of the bunch.
  • Location- Convenience plays a key role when choosing the right body shop for your collision repair. It can be extremely difficult to get to a shop that is located far from you, especially if you don’t have a backup or rental vehicle and are at the mercy of others to drive you.
  • Estimates- Though it can seem to take up a lot of time, it is worthwhile to take your vehicle to at least three body shops for estimates before choosing which shop will do your repair work. This can protect you against being overcharged. But don’t be tempted to simply go with the lowest quote. Anyone who says they can do your repair for significantly cheaper than the average quotes you have received is probably cutting corners by ordering cut-rate parts or skipping a few steps, and may not do the repair right.
  • Gut Feeling- If you walk into an auto body shop and you are made to wait a long time before the receptionist assists you, or if you feel as though you are being handled with less than stellar customer service, or if you simply have a bad feeling about the place, go with your gut instinct and find another body shop. A reputable body shop that is trying to earn and keep your business shouldn’t have any trouble answering any questions you may have with honesty and courtesy, and you shouldn’t be made to feel as though you are not receiving straightforward communication about your repair.

For the gold standard in auto body repair, visit Dabler Auto Body We pride ourselves upon excellent customer service and quality repairs done by knowledgeable certified technicians. For over 48 years, we have been Salem’s place for first-class collision repair with exceptional customer care. Contact us today to schedule your collision repair

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